Question 1

What are your Open Play Hours?

Accepted Answer

Monday and Wednesday-Friday 9-12 and 12:30-3 are our Open Play hours. Saturdays we will have open play in the mornings if we do not have any birthday parties scheduled. Our hours do change sometimes, so always check our Facebook page. It will be updated if we are at capacity as well as any hours change. Sometimes we do have events or classes during the week during open play, which will affect our capacity. If you want to guarantee your spot, definitely reserve online prior to coming in. And if you ever have any questions, please feel free to email us at Info.junglejamz@gmail.com. (Info.junglejamz@gmail.com.)All hours will be subject to change.

Question 2

Do I need to reserve play time?

Accepted Answer

Reservations are not required but they are encouraged. Capacity is limited so that our little ones have the best play experience possible, so reservations can guarantee your spot.

Question 3

Do I have to take my socks off?

Accepted Answer

No, socks are required. Shoes have to be taken off. If assistive devices are needed in the play area, we just ask that we clean wheels before they go in to the play space. Remember GRIP socks for all children and regular socks for adults.

Question 4

Can my infant play free?

Accepted Answer

Jungle Jamz Play Cafe is geared for the littles and preschoolers with lots of sensory stimulation and motor play for even littles under 12 months. Ages 6 months and under are free. We do start charging at 6 months, but your 6 month old is free with an older paying sibling until their first birthday. We offer memberships at a discount for families as well!

Question 5

What ages do you recommend?

Accepted Answer

Our play space is geared toward littles and preschoolers. We do have board games, puzzles, arts and crafts supplies and wifi in our cafe area. If older siblings want to help their younger siblings in the play space they are welcome to as long as they are not taking the play equipment or toys from other little ones. Little kids and bigger kids play differently and we want to make sure the littles are safe and enjoying themselves as well!

Question 6

Can I have a birthday party during Open Play hours?

Accepted Answer

We always want little ones to celebrate their birthdays, but we don't want to disrupt other littles from their play experience or feeling left out. We do allow birthday play dates, but to ensure all your guests are able to come in, it its recommended to reserve play spots. Also, a party set up will not be allowed during open play hours which includes no decorations or catering. If you would like to bring in decorations or set up for a party, we highly recommend booking one of our private parties. If decorations, cake, etc are brought during open play you will be charged $275, the price for our basic party package. We want all littles to feel included! If you have any questions, please email us at info.junglejamz@gmail.com

Question 7

Can I pay for Open Play or Classes at the door?

Accepted Answer

We encourage everyone to reserve and pay for their spot or class ahead of time online. If we are not at capacity, we will allow attendees to walk in and pay.

Question 8

I have multiple children. Do I have to pay for them all?

Accepted Answer

We have discounted rates for multiple children. Check out our memberships or play packs. Unlimited play for one child is $50, for two is $75, and for 3 or more is $99. Remember, adults are free with paying child!

Question 9

What if I need to cancel my reservation?

Accepted Answer

We do not refund any reservations, but you are able to reschedule to a day more convenient for you. We understand that moods change and sometimes things come up. Come play with us another day!​

Question 10

I'm breastfeeding. Do you have space for that?

Accepted Answer

We encourage all mothers to feed wherever and whenever they would like. But if you would like a private Nursing Room, we do have that. Just ask one of the staff members.

Question 11

What if I can't get there right at 9:00am or 12:30pm?

Accepted Answer

Open play hours are from 9:00am-3:30pm. We do close between 12 and 12:30pm to clean. You are more than welcome to come in at any time and even hang out in the cafe while we clean. ​And your admission is for the whole day. You can stay as long as you like.

Question 12

Can we bring in our own snacks and food?

Accepted Answer

We provide snacks and drinks for littles and bigs. Check our menu for all our offerings. We ask you to not bring anything outside in to keep our space allergen friendly. Of course if your littles have bottles that is okay!

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